FREE
Dental Practice Fitness Questionnaire
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TEMPERATURE
1.
How many new patients does
your practice average each month?
5
10
15
20
25
30
35
40
more than 40
don't know
select
2.
Which of the following do
you use to market your practice? (select
all that apply)
Internal video promos
TV/ radio
Community projects
Staff referral cards
Intra-oral cameras
Magazine ads
Newspaper
Health fairs
We ask for referrals
Yellow pages ad
Occasional, but no definite plans
Other, explain
3.
In the past year, how many
employees have quit or been let go due to not having the “correct
fit” with your practice?
0
1
2
3
4
5
6
7
8
9
select
We have a chronic problem finding & keeping a good RD/
CDA/ Front desk
PULSE
4.
Please check all of the
areas listed below that you feel the office could benefit
from having renovated or reorganized:
Internal Image
Dress for Success -- Changing team “look”
Community Image
Phone Etiquette
Five-Star Guest Service (hospitality)
5.
Do you have daily huddles?
select
every day 30 min+
every day 20 min
every day 10 min
most days
once in a while
no, never
6.
Do you schedule and have Staff
Meetings:
select
1x/week
1x/2 weeks
1x/month
1x/3 months
sometimes
rare or never
7.
Does your office partake
in Continuing Education?
select
regularly &
frequently
occasionally
haphazardly
CE not typically provided by
the office
each staff member completes
on own
Do you share new
information, cross-train each other and make sure you have
common knowledge on all dental concepts?
Yes
No
8.
Please check all of the
areas listed below that you feel the office could benefit
from having:
9.
Which areas is your office
accomplished in?
Daily Doctor's
Production $5000-$6000
select
doing well
need help
Daily Hygiene Production
$100-$1500
select
doing well
need help
Financial Arrangements
& Case Acceptance
select
doing well
need help
Personality Typing our
Patients
select
doing well
need help
Inter-office Communication
select
doing well
need help
Common Office Philosophy
on over-the-counter Dental Products
select
doing well
need help
RESPIRATION
10. What
is your average acceptance rate for Restorative Cases?
select
greater than 85%
greater than 50%
lower than 50%
don't know
11. What
is your average acceptance rate for Root Planing Cases?
select
greater than 85%
greater than 50%
lower than 50%
don't know
How many
Root Planning appointments do you average per day
per week
12. What
is your average monthly collection rate?
select
90-98%
80-89%
70-79%
60-69%
60% or below
don't know
13. Do
you offer a Pre-Payment option?
Yes
No
14. Is
every team member (excluding the Doctor), comfortable with
presenting Financial Arrangements and collecting money?
Yes
No
15
. What is your yearly gross
Production?
(If you like to keep this
confidential, please do not answer this question.)
select
1,000,000+
800,000-1,000,000
600,000-800,000
400,000-600,000
200,000-400,000
don't know
16.
Do you accept PPOs?
Yes
No
17. Do
you accept HMOs?
Yes
No
HEART
RATE
18.
In the past year has your
office participated in any of the following areas of study?
(check all that apply)
OSHA Compliance & Update
Target Marketing/Attracting more good patients
Goal Setting
Better Case Presentations
Chart Documentation
Insurance Updates
HIPAA Compliance
Improving Patient Relations
LVI, Pankey, Nash Dawson
Other
19.
How many cancellations
do you have on average in your daily schedule?
In Hygiene Schedule?
select
1
2
3
4
5
more than 5
In DDS Schedule?
select
1
2
3
4
5
more than 5
How many of these do
you recover
(fill the lost time)?
select
1
2
3
4
5
all
20.
Do you routinely use
the following:
Informed Consent Forms
Yes
No
sometimes
Medical History Updates
(1x/year)
Yes
No
sometimes
HIPAA Clearance Forms
Yes
No
sometimes
OSHA Weekly/Monthly &
Yearly Compliance
Yes
No
sometimes
Financial Arrangement
(signed) Form
Yes
No
sometimes
Financing Options (i.e.
Dental Fee Plan)
Yes
No
sometimes
Phased Treatment Tracking
Form
Yes
No
sometimes
Hygiene Tracking System
Yes
No
sometimes
Recare System
Yes
No
sometimes
Have you ever worked
with a Practice Management Company?
Yes
No
If so,
name of organization
Do you feel you are
making enough money?
Yes
No
Do you feel you are
maximizing your use of time?
Yes
No
Do you have enough
time off from the practice?
Yes
No
Thank you for taking the time to complete the questionnaire.
Please click “Diagnosis” and we will email your
results shortly.